HVAC field service management software that starts with the sale.
Most FSM platforms make you rebuild the customer, the scope, and the price after the sale closes. In AirMatch, the signed proposal becomes the scheduled job, the dispatched truck, the completed checklist, the paid invoice, and the recurring maintenance agreement. Nothing is re-entered, ever.
- Included with AirMatch
- Starting at $99/month
- Setup in days, not weeks
The scope gap between sales and install is the most expensive failure in this trade.
When the FSM is a separate product, someone retypes the job, and details fall out: the matched coil, the promised accessory, the warranty term, the price. AirMatch closes the gap structurally. Attach the proposal and the pullsheet in the technician's hand is the exact scope the salesperson sold, with the price already on the invoice.
Everything the operation needs, one tab away from the sale.
Dispatch board
Day, week, and two-week views with a lane per technician. Drag to schedule, drag to reassign, drag the edge to change duration. Business hours, holidays, PTO, and skills all shade the grid so the dispatcher sees who is actually available.
Jobs and pullsheets
Attach the proposal and the install crew sees the exact equipment, scope, warranty, and price the salesperson sold. Multiple appointments per job, skills-aware assignment, and arrival windows the customer can see.
Checklists that gate the work
Seven professional HVAC templates with 126 inspection points included free, plus your own. Six field types, photo proof, autosave, and required checklists the tech must finish before the job can close.
Invoicing and payments
The invoice builds itself from the job and the attached proposal. Send a pay link, or collect the card in the driveway through Stripe. Card data never touches AirMatch servers.
Maintenance agreements
Sell your own branded program on real Stripe recurring billing, with billing and service intervals set independently. Due visits create their own job and text the customer a booking link automatically.
Customer portal
A no-password portal where homeowners pay, sign, message, and book visits from genuinely available slots. Dispatch approves every request, so you keep the calendar.
Live technician map
When your techs are on the AirMatch mobile app, see every truck live next to today's job pins: en route, on site, idle, or offline.
Review requests
After the job or the payment, the customer gets a five-star review request split between Google and Facebook at the ratio you choose, with reminders that stop the moment they click.
29 switchable permissions
Roles set the default, and every permission flips per person, enforced on the server. A helper gets exactly the taps they need without your pricing, customer list, or books.
Want the full product tour? See the Scheduler & FSM page or compare AirMatch to ServiceTitan, Housecall Pro, and Jobber.
Not implementing. Enabling.
You're not migrating to an FSM. You're turning on a tab.
Frequently asked questions
What is HVAC field service management software?
Field service management (FSM) software runs the operational side of an HVAC business: scheduling, dispatch, job tracking, field checklists, invoicing, and customer communication. AirMatch builds FSM into the same platform that creates the proposal, so the job starts from the sale instead of being re-entered after it.
What makes AirMatch different from other HVAC FSM platforms?
Most FSM products bolt onto a CRM, so sales and operations are separate systems being reconciled. In AirMatch the proposal, the job, the invoice, and the maintenance agreement are the same record moving through its life. The install crew's pullsheet shows exactly what the salesperson sold.
How long does setup take?
For existing AirMatch customers, the clients and price book are already there, seven HVAC checklists are included, and an example-data mode lets the team explore a full board before entering a record. Accounts coming from elsewhere get one-click QuickBooks and CSV import with duplicate detection.
Is field service management included in AirMatch pricing?
AirMatch starts at $99/month. Book a demo to see current tiers mapped to your team size and which modules fit your workflow.
Can customers book their own appointments?
Yes. The customer portal offers self-scheduling from slots where a qualified technician is genuinely available, and every request waits for a one-click dispatch approval before anything is committed.
Does it work in the field on phones?
Yes. Native iOS and Android apps carry the schedule, job details, checklists, messaging, and payment collection, with push notifications. Every screen swaps to a purpose-built phone layout.
See your own workflow in it.
A 30-minute walkthrough mapped to how your team sells, schedules, and gets paid today.